Services

VOIP Call Centre Solutions for Small Businesses and Remote Teams

At VoxCall, we deliver VoIP cloud solutions specifically designed for the unique challenges companies like yours face. Our call centre solutions for small business eliminate complex infrastructure management while providing enterprise-level features at small business prices.

SIP Trunking for Existing Systems

Keep your current phone hardware while cutting costs and adding modern features.

Reduce Line Costs

Replace expensive traditional phone lines with affordable SIP channels

Flexible Capacity

Scale up during busy periods, scale down during slower times

Local Number Retention

Keep your existing business numbers

Simplified Billing

One transparent monthly invoice for all communications

Phone Systems

Replace expensive, maintenance-heavy phone systems with VoIP cloud solutions that work wherever your team does—in the office, at home, or on the go.

Cloud Hosted PBX Systems

A virtual phone system that requires zero technical expertise to manage

Minimal Hardware Requirements

Use existing devices or affordable IP phones

Mobile-First Design

Take your business number anywhere on your smartphone

Easy Desktop Calling

Make professional calls directly from your computer

Multi-Location Support

Perfect for businesses with satellite offices or remote workers

Customer Support Solutions

Professional call centre solutions for small business that make even a startup sound like a professional enterprise.

Smart Call Routing

Direct calls to the right person every time

Manageable Call Queues

Never miss customer calls during busy periods

Simple Call Recording

Capture important conversations for training or compliance

Customer Insights

Understand call patterns to optimise staffing and response times

Business VoIP Call Forwarding & Voicemail Service

Do not miss any important business phone call, even when you are away from the office.

 

  • Seamlessly direct incoming calls to any device with our advanced call forwarding system

 

  • Professional business voicemail service with customizable greetings and notifications

 

  • Instant voicemail-to-email transcription for efficient message management

 

  • Flexible routing options including time-based, sequential, and simultaneous ringing

 

  • Cloud-based technology ensures 24/7 access to messages from anywhere

 

  • Easy integration with existing phone systems and business software